{"id":3594,"date":"2025-12-04T11:58:18","date_gmt":"2025-12-04T11:58:18","guid":{"rendered":"https:\/\/neu.q-nix.com\/?page_id=3594"},"modified":"2026-02-15T05:14:43","modified_gmt":"2026-02-15T05:14:43","slug":"versand-und-zahlungsinformationen","status":"publish","type":"page","link":"https:\/\/neu.q-nix.com\/en\/support\/versand-und-zahlungsinformationen\/","title":{"rendered":"Shipping and Payment Information"},"content":{"rendered":"<h3 class=\"wp-block-heading\">A. Shipping Information<\/h3>\n\n\n\n<p>We ship standardly within the European Union and to Switzerland. We use reliable carriers such as&nbsp;<strong>UPS<\/strong>&nbsp;or&nbsp;<strong>TNT<\/strong>.<br>You can find the shipping costs in the overview below.<\/p>\n\n\n\n<p>If you would like delivery to another country, please contact us in advance.<br>Please provide us with the desired item, the required quantity, and the full delivery address (including country and postal code). We will then check the shipping options and costs with our logistics partner and inform you about availability and fees.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">I. Shipping within Germany<\/h4>\n\n\n\n<p>The shipping costs are&nbsp;<strong>12.00 EUR plus VAT<\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">II. Shipping within the EU<\/h4>\n\n\n\n<p>For deliveries to EU countries, we charge a flat shipping fee of&nbsp;<strong>32.00 EUR plus VAT<\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">III. Shipping to countries outside the EU<\/h4>\n\n\n\n<p>For countries outside the EU, shipping costs are determined individually.<br>Automatic calculation in the shop is not possible for this.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">B. Delivery Times<\/h3>\n\n\n\n<p>For stock items, the delivery time within Germany is usually&nbsp;<strong>6\u20137 business days<\/strong>, unless otherwise stated in the shop.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">C. Payment Information<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">I. Deliveries within Germany<\/h4>\n\n\n\n<p>The following payment methods are available:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>PayPal<\/li>\n\n\n\n<li>Credit card<\/li>\n\n\n\n<li>Direct bank transfer<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">II. Deliveries to non-EU countries<\/h4>\n\n\n\n<p>For orders outside the EU&nbsp;<strong>we do not offer SEPA payment by<\/strong>&nbsp;invoice.<br>Alternatively, standard bank transfers (fees to be paid by the customer) as well as common online payment methods are available.<\/p>\n\n\n\n<p>Please note:<br>For SEPA transfers from non-EU countries, fees in the amount of&nbsp;<strong>10.00 to 40.00 EUR<\/strong>&nbsp;may apply (e.g. Switzerland).<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>A. Versandinformationen Wir versenden standardm\u00e4\u00dfig innerhalb der Europ\u00e4ischen Union sowie in die Schweiz. Als Versandpartner nutzen wir zuverl\u00e4ssige Dienstleister wie&nbsp;UPS&nbsp;oder&nbsp;TNT.Die [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":1272,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3594","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/neu.q-nix.com\/en\/wp-json\/wp\/v2\/pages\/3594","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neu.q-nix.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/neu.q-nix.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/neu.q-nix.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/neu.q-nix.com\/en\/wp-json\/wp\/v2\/comments?post=3594"}],"version-history":[{"count":0,"href":"https:\/\/neu.q-nix.com\/en\/wp-json\/wp\/v2\/pages\/3594\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/neu.q-nix.com\/en\/wp-json\/wp\/v2\/pages\/1272"}],"wp:attachment":[{"href":"https:\/\/neu.q-nix.com\/en\/wp-json\/wp\/v2\/media?parent=3594"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}